Privacy Policy

IDS Co., Ltd. (hereinafter referred to as 'Company') values your personal information and strictly adheres to the "Information and Communications Network Act" to protect your privacy.

We will inform you of the purpose and method of use of the personal information you provide through this Privacy Policy, and the measures taken to protect your privacy.

We will notify you through the website notice (or individual notice) if we modify this policy.

This policy will take effect from April 30, 2025.

1. Personal Information Items Collected

The Company collects the following personal information for consultation and other purposes.

Online Inquiry
- Items collected: Name, contact information, company name, position, email, content, etc.

2. Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes.
Contract fulfillment for service provision and inquiry/response related to service provision

3. Retention and Use Period of Personal Information

In principle, personal information is destroyed without delay after the purpose of collection and use is achieved. However, if it is necessary to preserve the information according to relevant laws and regulations, the Company retains member information for a certain period as stipulated by relevant laws and regulations as follows.

Preservation Items and Basis for Payment Record Preservation

  • - Records related to contracts or withdrawal of offers: 3 years
  • - Records related to contracts or withdrawal of offers: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records related to payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records related to consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

4. Procedure and Method of Personal Information Destruction

The Company, in principle, destroys personal information without delay after the purpose of collection and use is achieved. The destruction procedure and method are as follows.

Destruction Procedure
Information entered by members for registration purposes is moved to a separate database (or separate filing cabinet for paper documents) after the purpose is achieved, and is stored for a certain period according to internal policies and other relevant laws for information protection reasons (refer to retention and use period) before being destroyed.
Personal information moved to a separate database is not used for purposes other than retention unless required by law.

Destruction Method
Personal information stored in electronic file format is deleted using technical methods that cannot reproduce the records.

5. Personal Information Provision

The Company, in principle, does not provide users' personal information to external parties. However, exceptions are made in the following cases.
When users have given prior consent, when required by law, or when investigation agencies request information according to procedures and methods stipulated by law for investigation purposes

6. Hosting and Maintenance

The Company operates by outsourcing to external specialized companies for service implementation as follows.

  • - Outsourcing partner: Three Ani I&C Co., Ltd.
  • - Outsourcing work content: Website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives and How to Exercise Them

Users can view or modify their registered personal information at any time and may request withdrawal of membership.
For viewing and modifying personal information, users can click 'Personal Information Change' (or 'Member Information Modification', etc.), and for withdrawal of membership (withdrawal of consent), they can click "Member Withdrawal" and go through identity verification procedures to directly view, correct, or withdraw.
Alternatively, you can contact the personal information manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of errors in personal information, we will not use or provide the personal information until the correction is completed.
Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the correction processing results without delay to ensure the correction is made.
The Company processes personal information that has been terminated or deleted at the user's request according to the "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for other purposes.
For children under 14 years of age, legal representatives have the right to view or modify the child's personal information and the right to withdraw collection and consent.

8. Installation, Operation, and Refusal of Personal Information Automatic Collection Devices

The Company operates 'cookies' and other devices that store and retrieve your information from time to time. A cookie is a very small text file sent by the server used to operate the website to your browser and stored on your computer's hard disk.

The Company uses cookies for the following purposes.

Purpose of Using Cookies, etc.
Analysis of connection frequency and visit time of members and non-members, understanding of user preferences and areas of interest, tracking footprints, understanding participation levels in various events and visit frequency for targeted marketing and personalized service provision. You have the right to choose regarding cookie installation.
Therefore, you can allow all cookies, check each time a cookie is stored, or refuse to store all cookies by setting options in your web browser.

How to Refuse Cookie Settings
To refuse cookie settings, you can allow all cookies, check each time a cookie is stored, or refuse to store all cookies by selecting options in the web browser you use.

Setting Method
Example (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, there may be difficulties in providing services.

9. Complaint Service Regarding Personal Information

The Company designates related departments and personal information managers as follows to protect customer personal information and handle complaints related to personal information.

Customer Service Department
Department Name:
Phone: +82-2-6914-5750
Email: idskr@ids-family.com
Personal Information Manager
Name:
Phone: +82-2-6914-5750
Email: idskr@ids-family.com

For other reports or consultations regarding personal information infringement, you can contact the following institutions.

  • - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
  • - Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301 without area code)
  • - National Police Agency Cyber Investigation Bureau (police.go.kr / 182 without area code)